Outborn Agent Platform · Step-by-step guide

Knowledge

Build reusable Knowledge Bases from approved content with indexing, semantic retrieval, permissions, and source citation.

Before you begin

Follow the workflow

01
Create or select a Knowledge Base
Use a Knowledge Base in the intended Space and confirm who can read it.
02
Add source content
Upload or connect approved material, then allow extraction and indexing to complete where configured.
03
Attach it to an agent
Give the agent access to the Knowledge Base rather than copying protected content into instructions.
04
Ask a source-check question
Verify that the answer cites the expected material and does not imply access to unrelated documents.

Expected result

The agent retrieves relevant approved knowledge and the reader can inspect its source.

If it does not work

Check indexing state, source format, Space access, and the agent's Knowledge Base grant.

Applied guidance

Do not paste restricted documents into agent instructions as a substitute for source permissions.

Use Knowledge Bases for reusable unstructured or document-oriented context that should be searched semantically.

Upload only content the organization is permitted to store and process.

Index content so relevant passages can be retrieved without placing entire source files into every prompt.

Retrieval selects relevant context by meaning rather than relying only on exact keyword matches.

Supported formats and ingestion behavior depend on the current product ingestion pipeline.

Knowledge access follows organization, Space, source, and sharing permissions.

Responses should retain enough source identity for users to inspect where relevant claims came from.

Re-index when source content materially changes or when ingestion/indexing settings require a refresh.